These Terms & Conditions ("Terms") are an agreement between you and Joindit about your use of the Joindit app. Joindit is run by ALPHARISE INNOVATION PRIVATE LIMITED (CIN U62091PN2026PTC253412), registered office: Gat No 991, Flat No 105, Wing B-2, Gayatri Manthaveli, Chikhali, Haveli, Pune - 411062, Maharashtra, India. Please read them carefully. If you do not agree with them, do not use Joindit.
1. Acceptance of these Terms
By creating an account or using Joindit you agree to these Terms, our Privacy Policy and our Child Safety Standards, which you can read at any time in Settings > Legal & Information.
2. Eligibility and minimum age
You must be at least 18 years old to use Joindit. The date of birth you give must be your real one. If we find that an account belongs to someone under 18, we close it; until then it cannot buy coins, send gifts, complete KYC, request withdrawals or earn from gifts.
3. Your account
You create an account with your mobile number and a password. You are responsible for the information you give us and for everything that happens on your account. Do not share, sell or transfer your account, and do not use anyone else's.
4. Account security
Use a strong password, do not reuse it elsewhere and keep it private. Contact us straight away if you think someone else has used your account. We may restrict or ask you to verify your account to protect it.
5. Your content
You own the content you share on Joindit, including posts, clips, statuses, comments, messages, room chat and your profile. By sharing it you give Joindit a worldwide, non-exclusive, royalty-free licence to host, store, copy, display and distribute it as needed to operate Joindit, for as long as it is on Joindit. You are responsible for your content and must have the right to share it, including any music you upload to play in a room.
6. Posts, clips and statuses
Posts and clips stay on your profile until you or Joindit remove them. Statuses disappear after 24 hours unless you keep them in your highlights. Who can see your content depends on your privacy settings.
7. Personal chat and room chat
Personal chat is for one-to-one conversations. If someone has turned on Profile Lock, they must approve you before you can message them. Group conversation happens in room chat, which everyone in the room can see. View-once photos and videos can be opened only once; do not try to copy or record them.
8. Voice rooms
Rooms are live group voice spaces. Room owners and room admins can manage seats, mute people, take them off a seat or block them from the room, set the room name and description, and play music. Voice is live and is not recorded by Joindit; do not record or share other people's voices without their permission. Ludo can be played in rooms as a free game only: there is no entry fee.
9. Gifts and virtual coins
Coins are a virtual item you can buy in the app and use to send virtual gifts. Coins and gifts:
- are a limited licence to use a feature of Joindit, not money or property;
- have no cash value and cannot be exchanged for money, sold, or transferred outside Joindit;
- cannot be cancelled once a gift is sent;
- may be removed if they were obtained through fraud, error, abuse or a breach of these Terms.
Any coins left in an account end when the account is deleted or terminated. Rewards from free games or promotions are virtual and have no cash value.
10. Buying coins and Google Play billing
In the Android app, coins are sold only through Google Play's billing system, and Google Play's own terms apply to the payment. On the web, coins are paid for through our payment gateway provider. Prices are shown before you buy, and coins are added only after the payment has been confirmed by the provider and verified by our servers. Refunds for Google Play purchases are handled under Google Play's refund policies; other refunds are handled as required by applicable law.
11. Earnings, KYC and withdrawals
Gifts you receive can build up earnings (shown in the app as diamonds or earned tokens) under the rates and rules shown in the app. To withdraw earnings you must:
- be 18 or older;
- complete KYC with your own correct payout details: the account holder's name and a bank account with IFSC code, or a UPI ID;
- meet the minimums, limits and other conditions shown in the app when you make the request.
Every withdrawal is reviewed and may be approved, delayed or rejected. We may hold or cancel a withdrawal, and remove earnings, connected with fraud, abuse, a breach of these Terms or a legal requirement. Rates and rules may change.
12. Prohibited use
You must not use Joindit to:
- harass, bully, threaten or abuse anyone, or post hate speech;
- share sexual content or nudity, or any sexual content involving a minor;
- groom, exploit, sexualise or endanger a child in any way;
- share violent, dangerous or self-harm content, or encourage others to harm themselves or anyone else;
- post illegal content or offer illegal goods or services;
- commit fraud or run scams, including tricking people out of coins, gifts, earnings or money;
- send spam, unwanted mass messages or promotions, or fake engagement;
- impersonate any person, brand or Joindit staff, or misrepresent who you are;
- share someone's private information or intimate images without their consent;
- infringe copyright or other rights, including by playing music you do not have the right to share;
- buy, sell or trade accounts, coins, gifts or earnings outside Joindit;
- cheat, exploit bugs, or use bots, scripts or multiple accounts to abuse rewards, gifts, games or rankings;
- try to get around moderation, restrictions or blocks, for example with altered spellings, or interfere with Joindit's security or servers.
13. Content moderation
We use automated checks and review by the Joindit team to enforce these Terms. Text, and when enabled photos and videos, may be checked before they are shared, and content that breaks the rules is refused or removed. Automated checks are not perfect: they can miss harmful content or occasionally stop acceptable content, so please report anything we miss.
Joindit has zero tolerance for objectionable content: sexual or pornographic material, graphic violence and threats, hate speech, harassment, drug dealing, scams and anything that sexualises or endangers a child. Such content is removed, and the account that shared it may be restricted or banned. In chats and comments a blocked word may be replaced with *** instead of the whole message being stopped.
14. Reporting and blocking
You can report people and content from inside the app, and block anyone. Blocking stops that account from contacting you. Room owners and room admins can mute people, take them off a seat or block them from their rooms. Reports are reviewed by the Joindit team.
15. The strike system, restrictions, bans and appeals
When content you try to share is refused for breaking the content rules, you receive a warning (a strike) and the app tells you why. Repeatedly sending words that are replaced with *** also counts. After 3 strikes your account is restricted for 24 hours: during that time you cannot post, send messages, upload media or create rooms, but you can still sign in and read. When the restriction ends the strike count starts again, but your history is kept. After 5 strikes within 90 days your account may be banned. The Joindit team may change these numbers; the app always shows the current ones in Settings > Privacy > Account standing.
You can appeal a strike, a restriction or a ban: from Account standing, or from the sign-in screen if your account is banned. The Joindit team reviews every appeal and can lift a restriction, clear strikes or undo a ban.
The strike system is a minimum, not a limit. Serious violations, especially anything that harms a child, can lead to immediate suspension or termination without warnings.
16. Account restrictions, suspension and termination
We may warn you, restrict features, remove content, or suspend or permanently terminate your account if you break these Terms, if the law requires it, or to protect our users or Joindit. You may stop using Joindit at any time.
17. Deleting your account
You can delete your account at any time in Settings > Delete My Account. Deletion is permanent and immediate. A withdrawal in progress, or earnings not yet paid out, must be settled first. Some records are kept as described in our Privacy Policy.
18. Intellectual property
Joindit and its name, logo, design, software, gifts and other content provided by Joindit belong to Joindit or its licensors. You may use the app only as these Terms allow, and you must not copy, modify, reverse engineer or resell it.
19. Third-party services
Joindit uses third-party services, such as Google Play for purchases, a payment gateway for web payments, an AI image provider for AI image features, content moderation providers, and Audius for online music. Their own terms and policies apply to your use of them.
20. Service availability and changes
We work to keep Joindit available, but it is provided "as is" and "as available". It may be interrupted for maintenance, updates or reasons beyond our control. We may add, change or remove features at any time.
21. Limitation of liability
To the fullest extent permitted by law, Joindit is not liable for indirect or consequential losses, for the content or conduct of other users, or for losses caused by your breach of these Terms. Nothing in these Terms limits any rights you have under law that cannot be limited.
22. Changes to these Terms
We may update these Terms. The date at the top shows the current version, and if we make a significant change we will let you know in the app. If you keep using Joindit after a change takes effect, you accept the updated Terms.
Contact us
Email: alphariseinnovations@gmail.com
Phone: +91 9168020295
In the app: Settings > Help & Support.
Grievance Officer: joindit.in/grievance