Joindit Coins are a digital, in-app product. Nothing physical is sold or shipped, and there are no delivery charges.
1. What we deliver
When you buy coins, they are added to the Joindit wallet of the account you are signed in to. You can see them in the app straight away and use them to send gifts.
2. When coins arrive
Coins are added immediately after the payment is confirmed, usually within a few seconds. There is no physical shipping, no courier and no delivery address.
3. If coins do not arrive
If your payment went through but the coins are not in your wallet within 24 hours, email alphariseinnovations@gmail.com with your Joindit username, the date, the amount and the payment reference. We add the coins or refund the payment under our Refund & Cancellation Policy.
4. Where we deliver
Coins can be bought and used anywhere the Joindit app is available. Prices are in Indian Rupees (INR).
Contact us
Email: alphariseinnovations@gmail.com
Phone: +91 9168020295
In the app: Settings > Help & Support.
Grievance Officer: joindit.in/grievance